Memos for putting AI agents into operation.
Short reads to decide workflow, boundary, handoff, evidence and expansion with less theater and more real operation.
Implementation
How to choose the first workflow for an AI agent
Practical criteria for finding volume, risk, human validation and evidence before the first implementation.
6 min02
Governance
5 min03What to record when an agent hands a conversation to a person
Transcript, reason, owner, SLA, cost and quality score make the workflow auditable.
Documents
4 minWhen document automation needs human review
Low confidence, incomplete document and policy risk are signs that the next step needs control.