Aceite
By accessing the platform, the user agrees to these terms and the rules of the applicable contract.
Platform use
Terms of use
General conditions for access and use of the Zild platform by customers, administrators and authorized users.
Service description
Zild is a platform for orchestration, management and operation of AI agents, communication channels, integrations, automations, monitoring and intelligent workflows.
Uso permitido
The platform must be used only for legal purposes, in compliance with applicable laws, data protection, sector rules and contracted policies.
User responsibility
The user is responsible for credentials, content, data, messages and settings processed by their account or operation.
Third parties
The platform may depend on cloud, messaging, telephony and AI provider services. Failures or changes from those third parties may affect functionality.
Support and SLA
Support, availability, deadlines and service levels follow the active contract or plan.
Foro
These terms are governed by the laws of the Federative Republic of Brazil.